Terms of Service

Last Updated: [2025-3-25]

Welcome to [charmceleste] ("we," "us," or "our"). These Terms of Service govern your use of [charmceleste.com] (the "Site") and all purchases made through it. By accessing or ordering from our Site, you agree to these terms.

1. General Conditions

1.1 Eligibility: You must be at least 18 years old or have parental consent to purchase from our Site.

1.2 Accuracy: Product descriptions, images, and prices are subject to change. We reserve the right to correct errors.

1.3 Prohibited Conduct: You agree not to:

Use the Site for illegal purposes or fraud.

Copy/publish our product designs or content without permission.

2. Orders & Payments

2.1 Order Acceptance: Your order is an offer to purchase; we confirm acceptance by sending an order confirmation email.

2.2 Pricing: Prices are in [USD/GBP/EUR]. We are not responsible for currency conversion fees or import taxes.

2.3 Payment: We accept [PayPal, Stripe, Credit Cards]. Payment is processed securely via third parties; we do not store full card details.

3. Shipping & Delivery

3.1 Processing Time: Orders ship within [1-3] business days (excluding customs delays).

3.2 Shipping Partners: We use [yuntuexpress]. Tracking numbers are provided via email.

3.3 International Orders: Buyers are responsible for customs duties and taxes.

4. Returns & Refunds

4.1 Eligibility:

Items must be unused, in original packaging, and returned within [14/30] days.

Customized/engraved items are non-refundable.

4.2 Process: Contact us at [[email protected]] for a return authorization. Refunds are issued via original payment method within [7-15] days.

4.3 Exchanges: We only replace defective/damaged items (proof required).

5. Intellectual Property

5.1 All Site content (logos, designs, text) is owned by [charmceleste] and protected by copyright.

5.2 You may not use our product images or descriptions without written permission.

6. Disclaimers & Limitations

6.1 Product Use: Our jewelry is for personal use; we are not liable for allergies or misuse.

6.2 Website Availability: We do not guarantee uninterrupted access to the Site.

6.3 Limitation of Liability: We are not liable for indirect damages (e.g., lost profits) arising from Site use.

7. Dispute Resolution

7.1 GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.

7.2 Negotiation First: Disputes will be resolved through good-faith negotiations before legal action.

8. Changes to Terms

We may update these terms periodically. Continued use of the Site after changes constitutes acceptance.

9. Contact Us

For questions about these Terms:

Email: [[email protected]]